English Program Guide
Three SKY PerfecTV! Services
- ・Basic Service
- ・Premium Service
- ・Premium Service Hikari
Support
Chat Support: 10:00 AM - 6:00 PM (Open year-round)
You can contact us in English. At first, you will see the message "Connecting you to an operator," and the initial screen when connected to an operator will display a message in Japanese 【E-1】. After that, if you type in English, we will respond in English 【E-2】. Please feel free to use the chat service.
【Initial Display Screen】
【E-1】
【E-2】
The automated guidance is available only in Japanese. To talk to an English speaking operator, please press 9 when you hear the Japanese guidance.
If you are an existing subscriber and wish to make changes such as channel modifications, please have your IC card/CAS number and channel numbers ready in advance.
*Please note: The SKY PerfecTV! Customer Center phone lines are busy between 10:00 AM - 11:00 AM, as well as at the beginning and end of each month.
